Robot Cache Privacy Policy

Effective Date: February 9, 2026

 Last Updated: February 9, 2026

Robot Cache US, Inc. and its affiliates, sponsors, partners, employees, officers, directors, shareholders, agents, and representatives (“Robot Cache,” “we,” “us,” or “our”) are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how we share it, and the rights you have under U.S. state laws, federal laws, and the European Union’s General Data Protection Regulation (GDPR).

This Privacy Policy applies to all components of our Platform, including our Websites, Store, RC Wallet, Community, Content, Services, Subscriptions, and any other features or offerings we provide.

1. Scope of This Policy

This Privacy Policy covers:

• Our Websites, Store, Community, and all Platform features
• Games, downloadable content, and Subscriptions
• RC Wallet and Iron transactions
• Customer support interactions
• Mobile and browser‑based access
• Third‑party integrations and social logins

It does not cover third‑party websites, services, or platforms that we do not control.

2. Definitions

• Platform: All Robot Cache Websites, Store, RC Wallet, Iron, Community, Content, Services, and Subscriptions.
• Personal Information: Any information that identifies or can reasonably be linked to an individual.
• Sensitive Personal Information: Certain categories defined by law (e.g., precise geolocation, government IDs).
• Controller / Processor (GDPR): Robot Cache acts as a controller for most data we collect.

3. Categories of Personal Information We Collect

We collect the following categories of personal information:

A. Identifiers

• Name, email address, username (Cacher name), phone number, mailing address
• IP address, device identifiers
• Account credentials (hashed)

B. Commercial Information

• Purchases, refunds, transaction history
• RC Wallet activity and Iron balances

C. Financial Information

• Payment card details (processed by third‑party payment processors)
• Billing address

D. Internet / Network Activity

• Browsing behavior on our Platform
• Log files, cookies, analytics data
• Device type, operating system, browser type

E. Geolocation Data

• Approximate location derived from IP address
• Precise location only if you enable it

F. User‑Generated Content

• Forum posts, chat messages, feedback, bug reports

G. Social Media Information

• If you connect through a third‑party service, we may receive profile information depending on your settings.

H. Inferences

• Preferences, interests, and usage patterns

I. Sensitive Personal Information (as defined by CPRA/GDPR)

We may collect:

• Government ID numbers only when legally required (e.g., fraud prevention, tax reporting)
• Precise geolocation only if you enable it
• Payment card data (processed by PCI‑compliant vendors)

We do not use sensitive personal information for purposes beyond those permitted by law.

4. Sources of Personal Information

We collect information from:

• You directly
• Your devices and browsers
• Your mobile device
• Third‑party login providers
• Payment processors
• Advertising and analytics partners
• Social media platforms
• Cookies and similar technologies

5. Purposes for Collecting and Using Personal Information

We use your information to:

A. Provide and Improve the Platform

• Authenticate users
• Process transactions
• Maintain RC Wallet and Iron balances
• Deliver Content, Services, and Subscriptions
• Provide customer support

B. Personalize Your Experience

• Recommend content
• Customize features
• Tailor advertising (where permitted)

C. Ensure Security and Prevent Fraud

• Detect unauthorized access
• Enforce our Terms of Service
• Investigate abuse or violations

D. Comply with Legal Obligations

• Tax reporting
• Responding to lawful requests
• Recordkeeping requirements

E. Marketing and Communications

• Send updates, promotions, and service announcements
• Provide push notifications (you may disable these)

F. Analytics and Product Development

• Understand usage patterns
• Improve performance and features

6. Legal Bases for Processing (GDPR)

We process personal data under the following lawful bases:

• Contract: To provide the Platform and fulfill transactions
• Consent: For optional features, marketing, cookies requiring consent
• Legitimate Interests: Security, fraud prevention, analytics, product improvement
• Legal Obligation: Tax, accounting, regulatory compliance

You may withdraw consent at any time.

7. Cookies and Tracking Technologies

We use:

• Session cookies
• Persistent cookies
• Analytics tools
• Pixel tags and web beacons
• Advertising cookies (where permitted)

Where required by law (e.g., GDPR), we provide a cookie consent mechanism allowing you to accept, reject, or customize cookie categories.

8. How We Share Personal Information

We may share information with:

A. Service Providers

Payment processors, hosting providers, analytics vendors, customer support tools, and security partners.

B. Advertising and Marketing Partners

Only where permitted by law and subject to opt‑out rights.

C. Social Media Platforms

If you choose to link accounts or use social features.

D. Law Enforcement

When required by law or necessary to protect rights, safety, or property.

E. Business Transfers

We may transfer or assign the information we collect, including personal information, in connection with any merger, acquisition, sale of assets, financing, reorganization, bankruptcy, or other change in control involving Robot Cache. If such a transaction occurs, the successor or acquiring entity will assume the rights and obligations described in this Privacy Policy and will continue to process your information for the same purposes described here.

We do not sell personal information for money. We may “share” personal information for cross‑context behavioral advertising as defined by California law. You may opt out at any time.

9. International Data Transfers

If you are located outside the United States, your information may be transferred to the U.S. or other jurisdictions. We use lawful mechanisms for GDPR‑compliant transfers.

10. Data Retention

We retain personal information only as long as necessary for:

• Providing the Platform
• Fulfilling transactions
• Meeting legal obligations
• Resolving disputes
• Enforcing agreements

We maintain a retention schedule that defines specific periods for each category of data.

11. Your Rights

A. U.S. State Privacy Rights

Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia and any other U.S. jurisdictions with similar data protection laws including additional rights regarding:

• Access, correction, and deletion of their personal information.
• Data portability.
• Opting out of targeted advertising, sale of personal information, or profiling.
• Limiting the use of sensitive personal information.

Requests can be submitted via email at privacy@robotcache.com or through our privacy portal.

Nevada residents have the right to opt out of certain information sales, although we do not currently sell such information.

We will not discriminate against you for exercising your rights.

B. GDPR Rights (EU/EEA/UK)

You have the right to:

• Access your data
• Correct inaccurate data
• Delete your data
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent
• Lodge a complaint with a supervisory authority

You may contact: privacy@robotcache.com, or mail notice to: Robot Cache, 4370 La Jolla Village Drive, Suite 240, San Diego, CA 92122

12. Children’s Privacy

Our Platform is not intended for children under 13. If we learn that we collected information from a child, we will delete it promptly. If you believe we might have any information from or about a child as provided above, please contact us immediately at privacy@robotcache.com and we will promptly take the necessary steps to remove all such information.

13. Security

We use administrative, technical, and physical safeguards to protect your information, including:

• Encryption
• Firewalls
• Secure servers
• Access controls
• Regular security reviews

No system is completely secure, but we work to protect your data.

14. Data Breach Notification

If we become aware of a data breach affecting your personal information, we will notify you as required by applicable law, including GDPR’s 72‑hour requirement where applicable.

15. Links to Third‑Party Services

Our Platform may contain links to third‑party websites or services. Their privacy practices are not governed by this Policy.

16. Accessibility

We are committed to making our Privacy Policy accessible to all users, including individuals with disabilities. If you need this Privacy Policy in an alternative format, or if you have difficulty accessing any part of it, you may contact us at privacy@robotcache.com, and we will provide the information in a format that meets your needs. We also welcome accessibility‑related feedback so we can continue improving the usability of our Platform.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post updates on our Platform and indicate the effective date. We recommend that you review this Privacy Policy regularly.

18. Contact Us

If you have questions or wish to exercise your rights, contact us at: privacy@robotcache.com